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Modern, flexible business communication ready to grow with your business.
Our unified communications solution replaces traditional PBXs with a cloud-hosted IP platform and is designed for businesses of all sizes. MyUC includes phones, configuration, training and ongoing technical support, and allows you to centralize calls, extend user mobility, enable video conferencing and manage everything from a secure web interface.
Significant reduction in operating costs
Model with no upfront investment in infrastructure, predictable monthly fees and no hidden maintenance costs.
Fast and flexible implementation
Up and running in weeks thanks to cloud provisioning and remote configuration of terminals and softphones.
Mobility and continuity guaranteed
Access from multiple devices, integration with mobile networks and local failover options with physical gateways.
Simplicity, scalability
and operational continuity
Complete IP telephony
Internal and external calls, voicemail, music on hold, speed dial and more.
Multi-platform softphone (Accession Communicator)
Enables desktop and mobile calling, video calling, chatting and file sharing.
Web conferencing (Accession Meeting)
Meetings up to 100 participants, recording, polling, group rooms and screen sharing.
Web Manager (CommPortal)
Configuration of extensions, call rules, contacts and reports from any browser.
Advanced call management (Call Manager)
Rules according to schedules, holidays or special conditions for each extension.
Basic Call Center (ACD)
Queues, statistics, agents and supervisors panel, real time monitoring and reports.
Call Accounting
Visualization of costs by user, department, type of call, origin and destination.
Gateways and survivability
Connectivity to existing analog or digital lines, number retention and local PBX functionality in case of WAN failure.
Customizable licenses
Standard, Business and Enterprise packages that scale according to the features required.
Integrated call recording
Through integration with third-party solutions, MyUC enables call recording, facilitating auditing and quality control when the operation requires it.
24/7 security and backup
Redundant platform, proactive monitoring, technical support and anti-fraud mechanisms included in the service.
Compliance and traceability
Consoles and comprehensive reports that facilitate auditing and call tracking, providing value especially in regulated sectors such as finance.
FAQs
Yes, the service can include IP phones, gateways, softphones and complete configurations per user.
The Site Survivability feature is activated via local gateway, which maintains basic voice services until the network is restored.
Yes, through integration with PSTN lines or number migration.
Yes, there are licenses for agents and supervisors with control panels, statistics, queues and real-time monitoring.
