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Unify your communications with a collaborative solution, without complexity or borders
Our managed unified collaboration solution enables organizations to transform the way they communicate through a cloud-hosted platform. HCS integrates voice, video calling, instant messaging, virtual conferencing and contact center services under a single environment accessible from any device, anytime, anywhere.
Reduced operating costs
Replaces hardware and licensing investments with a predictable monthly fee that covers all service components.
Agile, borderless collaboration
Facilitates work from anywhere with integrated tools that promote productivity in hybrid or remote environments.
Guaranteed availability, continuity and security
Cloud architecture and permanent monitoring to ensure stable operation, data protection and regulatory compliance at all times.
A robust, secure and always
available collaboration experience
All-in-one collaboration
Includes voice calls, video calls, virtual conferencing, instant messaging, voicemail and real-time presence.
Contact Center as a Service (CCaaS)
Cloud-based multichannel care, ideal for customer service operations or outsourcing providers.
Flexible consumption model
Monthly fee per user with functional packages adapted to different profiles, without additional costs for maintenance or licenses.
Compatibility with multiple devices
Access from computers, IP phones, smartphones or tablets, without loss of functionality.
Virtualized and dedicated environments per customer
Each company operates in a secure and isolated environment, guaranteeing privacy, performance and customization.
Fully managed service
Liberty Networks takes care of provisioning, activation, maintenance, upgrades and changes, without customer intervention.
24/7 proactive monitoring
Continuous technical supervision with early alerts, diagnostics and agile resolution from regional operational centers.
Immediate, frictionless scalability
Add or remove users and roles quickly, without complex reconfigurations.
Simple and seamless deployment
Rapid service activation with minimal customer effort and no need for dedicated technical staff.
Total visibility and operational control
Access centralized dashboards with metrics, reports and tools to monitor and optimize service.
FAQs
Everything is included in the managed service: equipment, licenses, software, data center space and maintenance.
Yes, the model allows you to scale up or down according to the operational changes of your business.
24/7 monitoring, incident response, configuration changes, periodic reports and proactive management from our regional centers.
Implementation is agile. From initial analysis to activation, the entire process can be completed in a few days.
Signaling and media encryption, anti-fraud monitoring, per-user authentication and separate logical environments per client.
