Direct Routing

Connect your organization to the world with secure and reliable calls from a single platform.

Contact Center

The most flexible, secure and scalable way to integrate enterprise calls into Microsoft Teams.

Our cloud telephony solution connects the public telephone network (PSTN) directly to Microsoft Teams via Direct Routing technology, using a certified Session Border Controller (SBC) managed by Liberty Networks. This integration allows external and internal calls to be made and received from Teams on any device, eliminating the need for a physical PBX or traditional infrastructure.

total flexibility

Total flexibility

Supports custom configurations, integration with legacy systems (PBX, contact centers, analog devices) and coexistence with hybrid platforms.

global coverage

Extended global coverage

Enables local and international calling in regions where Microsoft does not operate, with local billing and support.
 

currency

Cost reduction

Competitive “pay-as-you-go” pricing models and customizable calling packages, eliminating investments in traditional hardware and licenses.

High availability, end-to-end security,

and an agile and seamless transition process

Integration

Certified integration with Microsoft Teams

The solution is integrated through virtualized and managed SBCs.

Continuity

Complete PBX in the cloud

Extensions, voicemail, queues, transfers and other advanced features, without additional hardware.

Flexibility

Support for hybrid environments

Enables gradual transition and coexistence with legacy PBX and UC systems.

Support

Managed management options

User changes, routing rules, queuing and dial plan configuration managed by Liberty Networks experts.
 

Support

24/7 monitoring and support

Continuous monitoring, proactive incident resolution and bilingual support channels.
 

Visibility

Centralized analytics and reporting

Metrics of usage, performance and call quality, available in self-management portals, with monitoring and billing tools per user, team or region.

Compliance

Compliance and security
 

Encrypted communications, advanced authentication and compliance with international standards.

Implementation

Agile migration and adoption

Rapid provisioning, portability of existing numbering and comprehensive support in all phases of the project.

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